Privacy Policy
**Privacy Statement**
1.1. Protecting client privacy and securing personal and financial information is a top priority. This Privacy Statement outlines our data collection and protection practices. By opening an account or using our website, you consent to the collection and use of your information as explained here.
1.2. For data protection purposes, avan trade acts as the data controller.
**Collection of Personal Information**
2.1. We gather necessary information to open accounts, conduct business effectively, and protect your assets. This helps us understand your needs and preferences.
2.2. Collected information includes contact details (name, address, phone, email), demographic information, trading experience, and financial position.
**Use of Personal Information**
3.1. Personal data is used for providing quality service, verifying identity, setting up accounts, and communicating account information. It also helps enhance our services, improve your browsing experience, and inform you of relevant products or promotions.
**Affiliates and Partners**
4.1. Information may be shared with affiliates to provide requested products or services. Partnerships may involve joint marketing agreements to offer valuable services. Sharing is limited to purposes relevant to our relationship with affiliates.
**Non-affiliated Third Parties**
5.1. Personal information is not sold or leased to third parties.
5.2. Information may be shared as required by law or to protect our rights.
5.3. We may work with third parties to improve services, store data securely, and analyze client needs. Third parties are required to protect personal information similarly to our standards.
**Security**
6.1. Data is stored on secure servers with SSL encryption for transactions. Passwords are kept confidential.
6.2. Data transmission online is inherently insecure; we use strict measures to prevent unauthorized access once received.
**Limitation of Responsibility**
7.1. Information shared with third parties when purchasing from other companies is beyond our Privacy Statement’s control. We advise familiarizing yourself with third-party privacy policies.
Marketing
8.1. We may contact you about relevant products. Existing customers may receive electronic communications.
8.2. You may opt out of marketing communications at any time. Preferences can be updated by contacting Client Services.
Use of Cookies
9.1. Cookies enhance website performance and security. They do not store personal information.
9.2. Usage information may be shared with reputable advertising companies.
Your Rights
10.1. You have the right to request your data, correct inaccuracies, and limit specific uses of your data. Requests must be in writing to Green Ultra.
**Changes to the Privacy Statement**
11.1. Updates to this Privacy Statement will be posted on the website. Disputes over the Privacy Statement are subject to this notice and the Customer Agreement.
Refund and Cancellation Policy
The company automatically covers trades and reserves the right to cancel trades outside automatic calculations. Arbitrage/scalping methods are not accepted and are deemed illegal.
Refund Example: Unused funds are eligible for a refund upon providing full KYC documents. Refunds are processed within seven days, excluding transfer fees.